Web-based receipts
Major insurers are increasingly turning to online claim submissions from their members, in their never-ending quest for increasing the customer value of their services.
As a result, AQTN has offered since mid-2010 an easy method of allowing member therapists to provide their clients with the information required to use online claim submission methods.
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(Published Wednesday, Sept. 6, 2011) - Source: The Globe and Mail
Sun Life to offer claims app for smart phones
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Customers will be able to submit medical, dental claims via iPhone, BlackBerry
Insurer Sun Life Financial Inc. has developed an application for iPhones and BlackBerrys that allows customers to submit benefit claims on their smart phone.
Customers will be able to submit medical and dental claims via their phone using the tool, and the company says the majority of claims will then be deposited in the customer's bank account within 24 to 48 hours.
The Sun Life app will allow plan members real-time instant access to make their claims, for instance they can open the app at a chiropractor's office.
It's the next evolution of what is becoming an increasingly web-based business, a development that is leading to cost savings for insurers as they decrease their paperwork load. Two years ago Sun Life received about 750,000 e-claims (as opposed to paper claims), a number that rose to more than 1.4-million last year, and that's expected to rise to more than 2.6-million this year, Mr. Jones said. Sun Life says its application makes it the first insurer in Canada to offer mobile e-claims with instant adjudication.
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Represented Therapists
- Massage Therapists (massotherapists)
- Naturopaths
- Naturotherapists
- Kinesiologists
- Orthotherapists
- Homeopaths
- Reflexologists
- Massage therapists, 1000+ hours
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